Let's talk about you
A friendly conversation. A brighter tomorrow.
Have a question, looking for support or ready to take the next step? We're here to listen, understand what matters to you and help you explore your options.
Send Us a Message
Let's start with hello
Send us a message
Tell us a little about yourself and how we can help. Our team will reply within 1 business day to talk through the next step with you.
Thanks for reaching out
Your message has been received. We'll reply within 1 business day to explore the next step together.
Real people. A caring conversation.
We're here to help
Whether you're exploring NDIS supports for yourself or reaching out for someone else, we'd love to hear from you. Choose the way that feels right for you.
- Email us
- hello@splexcare.com.au
- Where we support
- North and West MelbourneSupport in some regional areas depends on staff availability.
- Office hours
- Monday–Friday, 8:00 am–5:00 pmMelbourne time
For you and the people who care
Participants, families, carers and support coordinators are all welcome. You don't need to have everything figured out before getting in touch. Referring someone? See how to make a referral.
For support coordinators, families and participants
Make a referral
Referring yourself or someone you support is simple. Send us a message or WhatsApp with the details we've listed, or call us to talk it through. We'll reply within 1 business day.
What to include
- Your name, role and contact details
- The participant's name and how to contact them
- Their suburb, so we can confirm we support their area
- How supports will be funded: plan-managed, self-managed or private
- The supports they need and the goals they're working towards
- Confirmation that the participant agrees to the referral
From hello to your first support
What happens next
Once you reach out, here's how we get your supports started, at a pace that suits you.
Introductory Chat
A relaxed conversation to get to know you, answer your questions and understand what you're looking for.
Goal Discussion
We talk through your goals, routines and preferences, and how your funding can work best for you.
Service Agreement
We set out your supports, schedule and costs in a clear Service Agreement for you to review and agree to.
Support Commences
Your supports begin, and we keep checking in and adjusting as your needs and goals change.
Your life. Your goals. Your choice.
A little support. More possibilities.
Discover the ways we can support your everyday and what's next.